Frequently Asked Questions
Have a question? You're likely to find the answer hereGeneral FAQs
What services do you provide?
We help businesses and authors look professional online and in print through website design, book formatting, document formatting, spreadsheets, presentations, eNewsletters, social media management and virtual business support.
What is a Virtual Assistant?
A Virtual Assistant provides professional business support remotely, helping with administration, websites, document formatting, spreadsheets, presentations, publishing support and other business tasks.
Do you work with businesses of all sizes?
Yes. We support sole traders, startups, small businesses, consultants, coaches, and authors.
Do you offer one off projects or ongoing support?
Both. Whether you need help with a single project or ongoing monthly support, we can tailor a solution to suit your needs.
How do we get started?
Simply contact us to discuss your requirements. We'll recommend the most suitable service or package and provide a quote.
Website FAQs
Do you build new websites or update existing websites?
Both. We can create a new website from scratch or help refresh and update your existing website.
What website platform do you use?
We specialise in WordPress websites that are professional, responsive and easy to manage.
How long does it take to build a website
Most websites are completed within 2–6 weeks, depending on the size and complexity of the project, and whether you have the information ready.
Do you provide website maintenance?
Yes. Website care and maintenance plans are available to keep your website secure and up to date.
Publishing and Book Formatting FAQs
What types of books do you format?
We format business books, non-fiction books, workbooks, journals, planners and other publications.
Do you format books for Amazon KDP?
Yes. We prepare manuscripts for Amazon Kindle Direct Publishing (KDP), including both eBook and paperback formats.
Do you provide professional editing services?
No. We focus on professional formatting and layout. Editing and proofreading should be completed before formatting begins.
How long does book formatting take?
Most book formatting projects are completed within 5–10 business days once the final manuscript has been received.
Business Support FAQs
Can you format business documents and templates?
Absolutely. We can create professional reports, proposals, forms, manuals, templates and branded documents.
Can you help with spreadsheets?
Yes. We can design, format and streamline spreadsheets for tracking, reporting, budgeting and business managment. We can also help with data entry.
Can you create PowerPoint presentations?
Yes. We design polished presentations for training, proposals, events and client meetings.
Marketing FAQs
Do you help with branding and consistency?
Yes. We can help ensure your website, documents, presentations, books and marketing materials maintain a professional and consistent appearance.
Can you create eNewsletters?
Yes. We can design professional email newsletters and email marketing campaigns.
Do you manage social media?
Yes. We can assist with content creation, scheduling and ongoing social media support.
Pricing FAQs
How much do your services cost?
Pricing varies depending on the project. Contact us for a tailored quote based on your specific requirements.
Do you offer package prcing?
Yes. Packages are available for websites, ongoing business support, book formatting and marketing services.
Ready to Focus on What You Do Best?
Contact Paula today and discover how professional behind-the-scenes support can help your business or publishing project thrive.
